NNureComp
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Version 1.0 · Issued 24 May 2026· Self-authored draft adapted from GitLab's open-source SaaS terms template (MIT licensed). Solicitor review scheduled.

Terms of Service

These Terms govern your use of NureComp, provided by Nure Group Limited (“we”, “us”, “our”), a private limited company registered in England and Wales. By creating an account or accessing the service, you agree to these Terms.

1. The service

NureComp is a software-as-a-service compliance platform for the EU AI Act Article 4. It delivers AI tool discovery, role-mapped training assignments, training content, assessment, evidence-pack generation, and a public Trust Centre. Specific features available depend on your subscription tier (see /pricing).

2. Your account

  • You must be at least 18 years old and authorised to bind your organisation if signing up on its behalf.
  • You are responsible for maintaining the confidentiality of your credentials.
  • You must notify us immediately of any unauthorised access at security@nuregroup.com.
  • One account per organisation. Sharing of admin credentials is prohibited.

3. Subscription & payment

  • Annual billing for organisational tiers (Starter, Pro, Business, Enterprise).
  • One-off or annual billing for the individual tier.
  • Prices are quoted exclusive of VAT; VAT is added at checkout based on your location.
  • You authorise us, via Stripe, to charge the payment method on file for renewals and for any seat-count changes you make mid-cycle (pro-rated automatically).
  • Failed payment triggers a 7-day retry sequence followed by read-only mode, then suspension.

4. Acceptable use

You agree not to:

  • Share credentials or resell access
  • Reverse-engineer the platform other than as permitted by applicable law
  • Use the platform to attack or interfere with other systems
  • Use the platform in violation of any law, including data-protection law
  • Upload personal data of staff into NureComp's Starter tier beyond what is reasonably required for training (e.g. no special-category data, no children's data)

Material breach of these acceptable-use rules permits us to suspend your account on notice. See the full Acceptable Use Policy.

5. Our service commitments

6. Intellectual property

We own the platform, the curriculum content, the methodology document, the user interface, and all software and documentation surrounding the service. You receive a limited, non-exclusive, non-transferable licence to use them for the duration of your subscription. We grant your learners a derivative licence to access the training content they have been assigned.

You own all data you put into the platform (organisation details, staff invitations, training assignments). We process your data only as described in the DPA.

7. Cancellation and refunds

  • Cancel any time via your billing dashboard.
  • 14-day no-questions refund for new subscriptions.
  • After 14 days, no refund for unused months — but you retain access until the end of the paid period.
  • 30-day grace period after cancellation during which evidence packs remain downloadable.

8. Liability

To the maximum extent permitted by law, our aggregate liability is limited to the fees paid by you in the twelve months immediately preceding the event giving rise to the claim. We do not exclude or limit liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be limited under English law.

We do not warrant fitness for any specific regulatory outcome. The platform supports, but does not substitute for, your own compliance programme and the advice of qualified counsel.

9. Indemnity

You will indemnify us against any third-party claim arising from your breach of these Terms, your unauthorised use of the service, or your violation of any law in your use of the service.

10. Suspension and termination

We may suspend or terminate your account on notice if:

  • Payment is overdue beyond the retry window
  • You materially breach these Terms or the AUP
  • We are required to by law
  • Continued provision would expose us to material legal or reputational risk

On termination we will retain your data for the grace period documented in the Privacy Policy and will delete or return it as you request.

11. Changes to these Terms

We will notify you of material changes by email at least 30 days in advance. Continued use after the change takes effect constitutes acceptance.

12. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may bring proceedings in the courts of your country of residence to enforce unpaid sums.

13. Contact

legal@nuregroup.com — legal correspondence
hello@nuregroup.com — general enquiries

Adapted from GitLab's open-source SaaS terms template (MIT licensed). Will be re-issued under solicitor review.