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Version 1.0 · Issued 24 May 2026

Acceptable Use Policy

This Acceptable Use Policy (“AUP”) sits alongside our Terms of Service. It applies to every person who accesses or uses NureComp — administrators, learners, super-admins, and anyone using shared deep links.

1. You will not

  • Share your account credentials
  • Use the platform to send spam or any unsolicited bulk communication
  • Attempt to circumvent rate limits, access controls, or audit logging
  • Reverse-engineer the platform, except where applicable law gives you that right
  • Scrape the marketing site, the public verification page, or the Trust Centre at a rate exceeding what a reasonable manual visitor would generate
  • Upload special-category personal data (UK GDPR Article 9) into the platform unless your DPA expressly accommodates it
  • Use the platform to harass, intimidate, discriminate against, or surveil staff in a manner inconsistent with applicable employment or equality law
  • Use the platform to publish content that is illegal in your jurisdiction of operation
  • Resell access to the platform without an explicit reseller agreement with Nure Group Limited

2. Specific to AI features (Pro / Business / Enterprise tiers)

  • AI feature outputs are not a substitute for legal, compliance, or professional advice. Treat them as drafts.
  • Do not use the “Ask the Trainer” chat to solicit personal or sensitive advice about an identifiable third party.
  • Do not feed the AI-drafted AUP generator any privileged, sensitive, or confidential content beyond what your organisation has already published or registered in the platform.
  • Per-organisation AI spend caps apply; admins may adjust them in settings.

3. Reporting concerns

Report any breach of this AUP (yours or someone else's) to abuse@nuregroup.com. Security vulnerabilities go to security@nuregroup.com.

4. Enforcement

We may suspend or terminate access for material breach of this AUP. We aim to give notice first where it is safe and lawful to do so.

See also the Nure Group Internal AI AUP for the AUP we apply to our own staff and contractors.